LUUP’s payment capabilities are overlaid with our strong customer centric service teams to provide a best in class white-glove experience to our Merchants during the entire contractual period.
We offer support via the following standard communication channels:
We support many languages
Languages currently supported for email, chat & phone are as follows, with new languages added regularly based on client need:
English: 24/7 365 Chinese (Mandarin): 8.00-18.00 PHT Monday – Friday German: 8.00 Till 18.00 CET Monday – Friday Italian: 8.00 Till 18.00 CET Monday – Friday French: 8.00 Till 18.00 CET Monday – Friday Spanish: 8.00 Till 18.00 CET Monday – Friday
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