Security

Data encryption, PINs, passwords, spending limits and red-flag procedures
are just a few ways in which Luup secures transactions and keeps personal
data secure.

Luup’s commitment to security runs throughout the company. The systems we develop, the processes we implement and the partnerships we enter into are all dependent on reaching the highest levels of security for our partners, merchants and consumers.

E-Money license
Luup was the first mobile payments solutions provider to hold a full European E-Money license when operating in the Business to Consumer market under the Financial Services Authority (FSA).  Therefore Luup has in-depth experience and a comprehensive understanding of international compliance regulations. This enables us to deliver mobile payments solutions that comply with the strict financial services regulations that financial institutions and our partners need to adhere to, ensuring end-users’ interests are fully protected.

Fraud monitoring Luup takes all reasonable precautions to prevent money laundering and fraudulent activity within the network. We work with our partner financial institutions and merchants to frequently test and monitor the system.

Consumer security Data encryption, PINs, passwords, spending limits and red-flag procedures are just a few ways in which Luup secures transactions and keeps personal data secure. If you want to learn more about Luup’s security measures, please contact us.

Privacy Our services require us to gather, store and process certain information about customers, merchants and partners. We take this responsibility seriously and have therefore implemented an information security policy to ensure that information is not jeopardised within the network.

Luup has been reviewed and approved by ‘The Data Inspectorate’ in strict accordance with the Norwegian Data Protection Agency. Our system and processes are confirmed to be in accordance with applicable national and international rules and regulations.

Review Luup’s privacy policy.